Blogs

KC Smart Stock

KC Smart Stock is an integrated stock management solution that is designed to give you tighter, more efficient control over your stock all in a mobile, tablet-based format.

Using your chosen accounts package KC Smart Stock allows you to synchronise your stock information between departments, track stock through your warehouse and reduce time and money wasted by reducing human error caused by manual entry and more accurate stock forecasting. With Smart Stock, features that would otherwise not be supported by Sage & Opera like stock re-ordering and location replenishment are now integrated directly with your own accounts.

KC Smart Stock gives you more control over:

• Sales Order Picking
• Stock Taking
• Location Replenishment
• Goods Receipts
• Stock Adjustments
• Purchase & Sales Orders

Visit our KC Solutions home page to discover the whole suite of KC Solutions. If you want to find out more about how KC Smart Stock can benefit your business, please contact us at sales@profile.co.uk or call us on 08000 195101

Live webinar events: Introducing the KC Product Portfolio (December 5th – December 6th)

Don’t miss out on our two upcoming Webinars introducing KC Solutions to you and your business. These live events will be a fantastic opportunity for you to learn about what KC solutions can do for your business and have your questions answered by product expert Rachel Jakings. If you aren’t already familiar with KC solutions, please visit our KC Homepage to familarise yourself with the products, solutions and an overview of how KC solutions are perfectly suited for your industry.

It is recommended that you register for both webinars at the bottom of this page as they each focus on a different KC product and both feature important information.

Wednesday, 5th December 2018 @ 10:30am – KCPOS Integrated EPOS Solution Webinar

Authored by our partners KC Solutions, you will be taken on a whistle-stop tour of the KC Product Portfolio to find out how you can revolutionise your business by integrating multiple solutions together.

Topics Covered In The Event:

• The Power of a Single Platform: We look at the reasons why businesses develop with multiple isolated systems and the challenges this brings. The KC Philosophy is that true integration and the seamless movement of data will empower your people, deliver efficiency and ultimately unlock the potential your business has to grow.
• Introducing KCPOS: KCPOS provides the link that you need to take your business to the next level. Natively connecting with your in-house finance or business software, KCPOS is more than a till solution – it’s a single platform for the sharing and synchronisation of data throughout all the areas of your business where transactions happen. From one site, one till to a multi-national company, KCPOS supports your business and allows you to become more profitable.

Thursday, 6th December 2018 @ 10:30am – KC Smart Stock Integrated Stock Management solution Webinar

You are invited to discover more about KC Smart Stock, a stock management tool that gives you tighter control over your stock in a mobile/tablet based format.

Topics Covered In The Event:

• The Power of a Single Platform: We look at the reasons why businesses develop with multiple isolated systems and the challenges this brings. The KC Philosophy is that true integration and the seamless movement of data will empower your people, deliver efficiency and ultimately unlock the potential your business has to grow.
• Introducing KC Smart Stock: KC Smart Stock gives you greater control over your warehouses and stock rooms to minimise wastage and maximise profits. Natively connecting with your in-house finance or business software, KC Smart Stock is more than your average stock management solution – it’s a single platform for the sharing and synchronisation of data throughout all the areas of your business where stock handling happens. From one site with one stock room to a multi-national company with multiple warehouses, KC Smart Stock gives your business to tools to effectively and efficiently manage your inventory like never before.

Register for a webinar using the form below, details for how to log in and watch will be emailed to you closer to the date. For more information please contact your Account Manager or email sales@Profile.co.uk.

@Profile October 2018 – Be afraid, be very afraid

Welcome to the spooky October edition of our quarterly @Profile newsletter! In this ultra scary update we’ll be reminding you that you’re running out of time to react to the upcoming Making Tax Digital changes, telling you some scary stories and how you can ensure that they don’t happen to your business, letting you know how you can make your network more secure so you don’t get any unwanted visitors when you least expect them, introducing you to Managing Director Amanda Sabatini and helping you get on top of your money… enjoy!

The Tax Man is coming for you

If you haven’t been reading our emails and blogs over the last year then now is the time to be scared of Making Tax Digital! The changes come in to effect in April 2019 and you must be ready to submit your first VAT return via supported software by then. If you’re using Opera II, then you already know that won’t be possible and you must be planning to upgrade to Opera 3. Unless you move to Opera 3 before April 2019 you will be unable to submit your VAT returns nor your FPS and this will have very serious implications for your whole business. If you’ve been pushing the looming legislative changes to the back of your mind then now is the time to start paying serious attention.

If you’re using Pegasus Opera 3 then you should be aware that the functionality to submit your VAT already exists in the software, but you’re running out of time to book any training, demonstrations or data table clearing that you may need. Every single one of our Opera 3 customers will be requiring the same training and you do not want to be left behind when the legislative changes come in to effect, so you can’t leave it too late. Call your Account Manager, email sales@profile.co.uk or call us on 08000 195101 to discuss what we can offer.

In the mean time, please check out HMRC’s VAT notice for more details.

It’s time to face your fears

Everyone is scared of something, and businesses can have a lot to fear. How can you be sure you’re not wasting man hours with unecessary work and manual processing? what if you’re missing out on important new functionality? What if your software is no longer supported, or is reaching the end of its life like Opera 2? Recently we’ve seen how drastic changes in legislation can cause businesses to panic and realise their old software just won’t cut it anymore. It’s time to face your fears head on!

Pegasus Opera 3 SQL SE is the latest ERP release from Pegasus Software. Opera 3 SQL SE offers the latest functionality from Opera 3 but with the added power that comes with an SQL database. The ability to schedule tasks to run in the background or outside of busy hours alleviates any worries about wasted man hours, and as it is the latest version of Opera 3 you can be sure that it will be getting the latest functionality, legislative changes and security updates so you can futureproof your business.

To discover more about Pegasus Opera 3 SQL SE visit our website, contact your Account Manager or call us on 08000 195101.

Things that go bump in the night

It’s probably a silly question, but do you close and lock your front door at night? Do you turn on your security alarm before you leave the office for the day too? Nobody wants unwanted visitors in their home, so they take precautions. Why aren’t you doing the same for the sensitive information on your business network?

There are many weak points in a network, all it takes is an old and weak firewall, or a malicious email finding its way into the inbox of an unsuspecting colleague, Or even something as simple as an outdated antivirus solution. We’ve got some important suggestions and tips that you can do to make sure your network is protected.

The best place to start with protecting your business is a physical firewall, as by the time software firewalls that exist on your server/PC detect a threat, it’s already on your system, hardware firewalls turn threats away at the door. No matter how good your defences are nobody can account for user error or accidents. Email attachments, files from the internet and even harmless looking downloads could have computer viruses and malware hidden away inside them and once they’ve been let through the door they can quickly spread. Having the latest and best email monitoring & antivirus software and ensuring it is up to date is imperative to keeping yourself and your business safe. Our Hardware Solutions homepage is a great place to find our recommended solutions for any of your business infrastructure needs.

If you are at all worried about your current protection or have recently felt the effects of lacklustre solutions, speak to your Account Manager or call us on 01442 236311 to book a free of charge hardware audit. Our team of Profile engineers are fully equipped to identify and suggest the best ways to fix weak points in your defences.

Meet the Team: Amanda Sabatini – Managing Director

Once again it’s time to meet a member of our Profile team and find out a bit about them! This time – Amanda Sabatini. Despite being the MD, Amanda’s not actually as scary as the rest of this newsletter and neither is her message: We’re here for you!

Amanda has worked at Profile for 17 years and has been the MD for the last 5 of them. Amanda has recently been shortlisted for the Hertfordshire Business Person of the year which is a fantastic achievement, so I decided to sit down with her and get a little insight in to her mind to share with our customers.

What is your greatest achievement since working at Profile?

I love working at Profile – I wouldn’t have spent 17 years here if I didn’t – and working my way up through “the ranks” to MD has been a great achievement. However I think the best thing has been the team we have built, many of who have been here almost as long as I have, and that we all continue to achieve such high standards together. Pegasus Partner of the Year again!

If you could give any piece of advice to all of our customers, what would it be?

We’re your Partner and have a wealth of experience across a wide range of industries so don’t be scared to get in touch with us about anything to do with your business systems, be it asking about industry best practice, picking our brains about “The Cloud” or how to make the most out of your systems. If you don’t ask, you don’t get to take advantage of our experience

What’s one thing that you think Profile does better than anyone else?

Listening to our customers to understand what they need rather than just telling them what we think they need. That way, we can actually provide the solution that our customers need!

Finally, what scares you the most?

Heights. I don’t like heights.

Put a stop to your financial fears

Are you up at night, afraid of not knowing where your money is? The most important thing to keep any business running smoothly is money, without it you can’t pay your suppliers, your employees or keep the lights on. It’s therefore very important to keep track of where your money is coming from, and Credit Manager in Opera 3 is here to help.

Credit Manager puts credit control and debt management into one centralised module in Opera 3, it allows you to easily see who owes you money and how much each customer owes you, which can assist you with fighting your fears and reducing your debt. To find out more, visit our Credit Management homepage and speak to your Account Manager.

-The Profile Team

Important Reminder: You must be ready for Making Tax Digital!

Dear Customer,

This is just a reminder to let you know that you should be seriously considering the implications of Making Tax Digital on your business. Pegasus has recently released a Making Tax Digital White Paper that explains what the legislative changes will be and what implications and benefits it will have for your business. You can read the White Paper here.

If you are an Opera II user you will already be aware from our emails and seminars that Pegasus will no longer be supporting the software with updates for Making Tax Digital nor Payroll end of year changes. This means that unless you move to Opera 3 before April 2019 you will be unable to submit your VAT returns nor your FPS and this will have very serious implications for your whole business.

It is vitally important that you start planning your move to Opera 3 as soon as possible.

Pegasus are firmly commited to providing a Making Tax Digital solution for Opera 3 and they are aiming to release an update to support Making Tax Digital alongside the 2019 payroll end of year release. If you would like some advanced training and assistance assist with submitting your VAT returns through Opera 3, including how to manage your data and training on how to clear down the VAT tables to start fresh then get in touch. Be aware that as every single one of our customers is in the same situation then please be prepared and request assistance in advance so that you are not disappointed.

You may not be aware that the functionality to submit your VAT returns via Opera 3 already exists, and understanding how it works is vital. If you are an Opera 3 customer and would like to learn how to take advantage of this prior to the end of the tax year then please email us at sales@profile.co.uk, call us on 08000 195101 or contact your Account Manager via your normal channels.

For more information about Making Tax Digital please refer to this HMRC VAT Notice.

– The Profile Team

Manage customer debt effectively to improve cashflow

The Credit Management Centre provides credit controllers and those involved in debt management with a centralised, easy-to-use tool which consolidates all of the information needed for effective credit control. Easy-to-understand, real-time graphs display your overall financial status so you can quickly see what is owed, who owes it and how much money has been promised by customers. This gives you all the information you need to improve cashflow, reduce bad debt and improve the overall financial position of your business.

The Debt Management feature in the Credit Management Centre lets you create up to nine levels of debtor correspondence, such as debt recovery letter templates, to chase late payments. At least 60% of SMEs experience late customer payments and if you’re one of them, the Debt Management function will help you get paid faster and get your cashflow back on track.

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Customer Testimonials

We pride ourselves on the solutions we offer as well as our Systemcare Support. Don’t just take our word for it, see some testimonials from our happy customers below.

Agripower Ltd	“Ultimately the benefit of Opera 3 and CIS to us is visibility of information and efficiency as a company” – Jerry Anderson, Director View the full testimonial video
G. W. & E. Wright Ltd	“Having worked with the team for many years, I can say hand on heart that Profile is a truly great partner. Not only do the team support us well, they have an authentic and customer-focused work ethic whereby they just call for a chat, to check in and see if we’re doing okay, which is rare in a world focused on automation and processes. We really value this and, combined with their speed and responsiveness when it comes to resolving issues, means that we have everyconfidence in their support going forward.” – Kevin Gower, Company Secretary & Finance Manager See the full Case Study
Amega Sciences Ltd	“Profile do a superb job and our business would not function without their continued support and expertise. Profile are always there for us and nothing is too much trouble. They always give their best to find solutions to our business needs. Their knowledge has enabled us to continue using the Pegasus Opera and Operations software over the years and to develop and improve the system, and our use of it, in-line with various changes to our business.” – Eve Walpole, Finance Manager
B&M Care Ltd	“Profile have supported B&M Care’s 25 care homes and Head Office for over 10 years and have assisted us in the development of IT at our new care homes as well as a Head Office relocation. The relationship we have with the engineers and our account manager is the cornerstone of why the partnership has been so successful. They offer peace of mind, security and a quality service. It’s the next best thing to having your own IT Department!” – Angela Hunt, Business Development Manager
Pride Mobility Products Ltd	“Profile have supported us here at Pride Mobility UK for the past few years and things have run smoothly ever since. They’ve assisted us with implementing new technology into the business, helped link servers with our offices in Europe as well as maintaining and upgrading current systems such as Pegasus Opera and managing our entire IT infrastructure. On top of the great service, the team are friendly and reliable. Our whole office has built up an extremely good relationship with them and we look forward to working with them for years to come.” – Mike Hall, Assistnat Operations Manager
CBT Packaging Ltd	“If we ever have any IT issues, we just call Profile. With their friendly staff and quick responses, we couldn’t ask for more from an IT support company.” – June Cook, Director
Ewart Agri Ltd	“Profile have supported us well through several projects, including our recent move to a Cloud hosted Opera 3 infrastructure environment. Profile provided good support, with helpful options in the setup and design, and liaison with our local support team, all leading to a good execution and final working solution. To be recommended!” – Stephen Withey – Finance Director
J & M Belts Ltd	J&M Belts Ltd. were using Pegasus Opera 3 on an outdated server that had become a serious risk to our company data so we contacted Profile for help. With a full onsite survey we had a clear plan of how to move forward. With the help of Profile, our move to the cloud has been seamless. Not only have we moved our accounts to the cloud but most of our day-to-day workload as well, meaning we can log on from anywhere and should the worst happen we would be up and running in a flash. I cannot recommend these guys enough, they supply full back-up with total product knowledge and safety in one package.” – Mark Lilley – Director

Profile update – Opera 3 SQL SE

Today we’ve got a bit of exciting news to share regarding Opera 3 SQL SE, Pegasus launched the software in July of this year and Profile have been involved in the testing process for some time now, so we’ve already got a bit of experience with it.

But, on to the actual news: as of last week every single member of our Systemcare Support team is fully accredited by Pegasus in Opera 3 SQL SE! What this means is that no matter who you speak to on our Pegasus Support team, you’re in the hands of someone who is fully qualified and recognised by Pegasus to offer support for their software.

We’re extremely proud of our support team and how fast they were able to complete their training, and they are just a part of why we have been recognised by Pegasus as the top Pegasus partner in the whole of the UK.

Visit the Opera 3 SQL SE home page to learn more and discover what it can offer your business. If you would like to learn more, call us on 08000 195101 or send an email to sales@profile.co.uk

As you may or may not know Profile has sponsored the Whale and Dolphin Conservation for 11 years and we regularly get updates about a Dolphin that our money benefits named Bonnie.

Bonnie has just given birth to a new baby and WDC have sent us the first picture of mother and child, see below!

Important Notice: Making Tax Digital is coming!

As you should already be aware HMRC are changing the way that you must submit your VAT after this tax year is over. By April 2019 all businesses will be required to submit their VAT information through supported software. If you are not prepared for this you will be unable to submit your VAT to HMRC and will suffer the consequences.

Pegasus Opera II

Opera II customers must be aware that Pegasus are not planning to release any updates to accomodate Making Tax Digital changes for Opera II. If you haven’t already, then now is the time to speak to your Account Manager about upgrading to Pegasus Opera 3 – it is vital that you do this ASAP to be compliant with HMRC requirements. If you would like to get in touch then please email us at sales@profile.co.uk, call us on 08000 195101 or contact your Account Manager via your normal channels.

Pegasus Opera 3

Pegasus are firmly commited to providing a Making Tax Digital solution for Opera 3 and they are aiming to release an update to support Making Tax Digital alongside the 2019 payroll end of year release. If you would like some advanced training and assistance with submitting your VAT returns through Opera 3, including how to manage your data and training on how to clear down the VAT tables to start fresh then get in touch. Be aware that as every single one of our customers is in the same situation then please be prepared and request assistance in advance so that you are not disappointed.

You may not be aware that the functionality to submit your VAT returns via Opera 3 already exists, and understanding how it works is vital. If you would like to learn how to take advantage of this prior to the end of the tax year then please email us at sales@profile.co.uk, call us on 08000 195101 or contact your Account Manager via your normal channels.

For more information about Making Tax Digital please refer to this HMRC VAT Notice.

– The Profile Team

Pegasus Opera 3 SE

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@Profile June 2018 – A Ray of Sunshine!

Welcome to another summer edition of @Profile, summer is finally here and usually we take the time to give you advice on making your summer holidays stress free, but this year we’re putting products and services we think you should see in the spotlight! We’ll be introducing a long awaited new Pegasus product, celebrating a fantastic team achievement, meeting another member of our team and discovering more about one of our third party products. Read on!

Pegasus Partner of the Year Awards

The Pegasus Partner Seminar was also the location for this years Pegasus Partner of the Year Awards ceremony! Pegasus partners and resellers from across the country gathered, hopeful to win ‘Pegasus Partner of the Year’ in their area, as well as overall in the UK. Profile were there represented by some of our Sales Team: Peter, Karen and Patrick (pictured above with Sue Flavell and Stuart Anderson from Pegasus) , who were eager to see how we’d done!

We’re happy to announce that not only did we win Pegasus Partner of the Year for the South of the UK, we also won Overall Partner of the Year for the entire UK too! Congratulations to the whole Profile team on all their hard work in ensuring that we are the #1 Pegasus Partner in the UK!

Opera 3 SQL SE update

We’ve been updating and teasing you with news about Opera 3 SQL SE for some time now as Profile were a part of the testing phase for the new product, we’re happy to announce that it has now been released! We have updated our website with a load of new information about what’s included in this new release plus a brochure straight from Pegasus so you can find out even more.

You can visit the new page here to discover Pegasus Opera 3 SQL SE and if you want to learn more or you’re interested about seeing Opera 3 SQL SE in action please email us at sales@profile.co.uk or call us on 08000 195101.

Team Spotlight: Patrick Hatfield

Patrick Hatfield is a member of our Account Management team who has been with Profile since March 2015, he specialises in Pegasus solutions as well as business networks and servers. I sat down with him recently to ask him a few questions!

What’s your favourite thing about the job?

Pat: Helping customers take full advantage of IT / Software, thus resolving business issues and improving upon business process.

What did you learn at the recent Pegasus partner seminar?

Pat: Pegasus have a new product strategy (Road Map) going forward, looking to embrace new technologies

What’s your favourite thing about Opera?

Pat: Easy to use, user friendliness and its recognised market leading branding

Do you have any hints or tips for anyone using a Pegasus solution?

Pat: Keep it up to date, don’t fall behind. Pegasus release updated versions of their software for a reason, so take full advantage of your Opera 3 software maintenance program, after all you are paying for it!

What is your dream holiday?

Pat: I don’t like flying so my dream holiday is a cruise!

If you’re worried that your Pegasus solution might be out of date then please contact your account manager or send us an email at sales@profile.co.uk and we can arrange for you to be updated to the latest version.

Shining a light on Kamarin Ecommerce Link

KC eCommerce from Kamarin Computers is an eCommerce solution that allows you to easily link your online shopping cart to your Pegasus Opera 3 system, whether it be on your website or via a third party app. With KC eCommerce Link all of your data is available in real time in Opera 3 and changes made are instantly reflected on your eCommerce platform.

KC eCommerce Link allows you to take your online shopping cart to the next level and it really is as simple as using this solution to link the data. To find out more please check out our KC eCommerce Link page, email us at sales@Profile.co.uk or call us on 08000 195101 to discuss further.