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Opera 3 – Service Management

Opera 3 streamlines your customer contract management, helpdesk functions and communication with staff on the road.

Opera 3 Service Management is designed to maintain and renew maintenance contracts with customers. Working with Opera 3 CRM and Sales Order Processing, Service Management can provide end-to-end service and maintenance management, from Quote, Order and Delivery through to Installation, Contract, Service, Breakdown and Billing. The contract information includes value, equipment covered, billing periods and renewal date. You can also log all activities against a contract, such as site visits and Helpdesk calls, so that you have a complete picture of the contract, all in one place.

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Opera 3 – Payroll

Opera 3 Payroll simplifies your key tasks and is fully accredited by HMRC so you will always have peace of mind.

Download the brochure here

Pegasus have worked long and hard to make your payroll functions quick and easy, with Opera 3 Payroll, complicated payroll procedures are simplified and automated. For additional peace of mind, Opera 3 Payroll is fully tested against the HM Revenue & Customs Payroll Standard and Pensioner Payroll Standard.

Once we know your business aims and budget allowances we will provide Opera 3 as one system and one solution for your company. If you would like further information on Opera 3 please check our events page to see if there are any webinars currently running or if not please request a webinar, or contact us.

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Opera 3 – Financials

With Average Debtors Day calculation per customer, Opera 3 helps you manage aged debt, for a realistic revenue forecast.

Financials are the core to any business, whatever its size. With Opera 3 you can continually track your revenue and when it is due. Equally important, it reminds you who you owe money to and when it has to be paid. You’ll find the visibility of your cash flow invaluable for your profit generation. What’s more, reports from the Financials can be output directly to MS Excel.

Once we know your business aims and budget allowances we will provide Opera 3 as one system and one solution for your company. If you would like further information on Opera 3, please download the brochure from the More Information box on the left, check if there are any webinars currently running or if not please request a webinar, or contact us.

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Opera 3 – Document Management

With Opera 3, your documents are stored electronically and can be accessed as quickly as you need them.

A place for everything and everything in its place. With Opera 3 your documents are stored electronically, and can be accessed quickly as you need them. It integrates seamlessly with Opera 3 and will drive significant cost savings to any organisation.

Customer orders, supplier invoices, credit notes, signed delivery notes, job costing timesheets, Payroll & HR documents and general correspondence can all be captured and stored. Stored documents can be easily accessed using friendly, easy-to-use retrieval software, and can even be reported on.

Ease of use is built in. Documents can be captured and indexed individually, in batches or by barcode. Captures are automatically tracked, with full auditability from individual files to system level. Reporting can be done by date or user range.

See it in Action here

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Opera 3 – CRM

Opera 3 CRM integrates fully with Financials and Supply Chain applications and can be accessed by remote workers.

In today’s hectic business environment, employees need more tools and information to win new customers and manage existing customer relationships. With Customer Relationship Management (CRM) you gain total control over customers and prospects, whatever your goal.

>>> See it in action Watch the pre-recorded CRM webinar.

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Opera 3 – Capital Gold Software

Small Business software for growing businesses

Capital Gold has been specifically designed with ease of use in mind. It’s intuitive and easy to learn whilst still providing powerful functionality for growing businesses. It’s available for both Accounts and Payroll from £1,050 including upgrade cover.

Capital Gold (PDF) Payroll Plus Pack (PDF) Capital Gold Payroll (PDF)

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Opera 3 – Business Intelligence

With Opera 3 Business Intelligence tools you get precisely what you need to know without wasting valuable time.

With Opera 3, you have advanced intelligence working for you; and it’s not just us saying that: Pegasus XRL has won awards for its features, while Pegasus Dashboards will revolutionise the way you view the information you need.

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Latest News – SSA

We are once again very pleased to announce that Profile is a finalist for the Reseller of the Year Award from Software Satisfaction Awards. We are proud of our award winning services, and the continued support of our customers, having won the SSA Reseller of the Year both in 2008 and 2010 and shortlisted as a finalist in 2009, 2011 and now 2012.

We would like to thank each of our customers who took the time to vote for us. Most importantly for us, this award provides the opportunity to reflect upon the services we deliver to our customers and how we can continue to improve on them to ensure that it is our customers that gain the most.

We would also like to congratulate Pegasus on being a finalist in the Payroll (Corporate) Award and Payroll (SME) Award categories for their Opera 3 Payroll Solution.

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Bespoke Development Suggestions

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Opera 3, Opera II & Operations II – Prompt Payment Discount

Opera 3, Opera II & Operations II – Prompt Payment Discount

From 1 April 2015 UK VAT legislation will be brought into line with EU VAT legislation.

When processing an invoice, VAT will be calculated on the goods value before any settlement discount is applied. The change will affect any business that either receives or gives settlement discount for prompt payment of an invoice.

When the legislation change becomes effective, HMRC will expect to receive the full value of VAT on an Invoice if the settlement discount is offered but not taken and make an accounting adjustment if discount is taken. These changes will necessitate Pegasus users to consider their working practices before and after 1 April 2015.

If an Invoice is paid within time to receive an early settlement discount, HMRC expect the discounted VAT value and discounted Goods value to be recorded in the relevant tax period, this is also a change in existing accounting rules.

HMRC have confirmed that there will be no transition period at 01/04/2015 therefore any unbilled Sales Orders created before April 2015 will require billing from 01/04/2015 under the new rules.
Catering for the changes in Opera 3 and Opera II

New releases of Opera 3 and Opera II will allow invoices to be calculated in line with the PPD legislation. The following Financial applications and stationery are affected:

EC VAT application
Users who have the EC VAT application can deselect the ‘VAT After Discount (Settlement)’ checkbox of the Home Country record on the Countries form. This will allow the VAT to be calculated before the settlement discount percentage figure is considered. The Opera 3/Opera II Importer has been changed to respect this setting.

Users who do not have the EC VAT application will see a new date control on the Options tab of the Company Profiles form. This will allow the user to state the date from when VAT should be calculated before settlement discount. By default the date will be set to 1 April 2015.

From an Invoice generation perspective the software will work the same irrespective of whether EC VAT is in use or not.

New stationery – Pegasus Business Forms
A new SOP Invoice (PEG630 stationery design) and Sales Statement designs (PEG610 stationery design) will be available to assist with the new requirements.

Sales Ledger
If Prompt Payment Discounts are to be offered by a business to its customers, the invoices generated should be done so using the new PPD invoice design (PEG630). This design will highlight to the recipient of the invoice the amount of VAT that is required to be adjusted if full payment of the invoice is made by the stated dates.

If a customer takes up the offer of Prompt Payment Discount, the VAT liability will need to be reduced. This can be achieved by raising a Credit Note. Raising the transaction through the Sales Order Processing or Invoicing application will mean that documentary evidence of the PPD Credit is automatically achieved. It is the responsibility of the business user to provide HMRC with documentary evidence of a PPD Adjustment if required to do so in a VAT audit.

The user will need to consider how they want to treat the Sales Analysis of the Credit Note posting, either posting to a Discounts Allowed P&L Account or the Sales P&L Account used on the original invoice line.

When the Receipt is banked, the Invoice and Credit Note can be allocated against the Receipt to close down the transaction.
When sending Sales Statements to their customers, the business should use the new Sales Statement design (PEG610) that will display details of the second reference of the Credit Note, so this could be used to identify which Invoice the PPD Credit relates to.

Here’s an example of how PPD will work:
The customer orders £100,000 of standard VAT rated goods item on 01/04/2015 and is offered a 10% Settlement Discount (Rate 1) for payment within 10 Days and 5% Settlement Discount (Rate 2) for payment within 15 Days.

Before 01/04/2015, the VAT Charge would be £18,000 (£100,000 – 10% * 20%) and the treasury would expect £18,000 to be paid by the customer regardless of whether the early settlement offer was taken up or not. This means that the treasury are not receiving up to £2,000 on VAT due on the invoice if the early settlement offer is not taken up.

On and after 01/04/2015, the initial VAT Charge would be £20,000 (£100,000 * 20%) regardless and the treasury would expect £20,000 to be paid the customer if the early settlement offer was not taken. If full payment was made within the terms of the first settlement rate i.e. within 10 days of the Invoice date, the treasury would expect £18,000 to be paid by the consumer (£100,000 – 10% * 20%) and £19,000 to be paid by the consumer (£100,000 – 5% * 20%) if the full settlement was actioned between days 11-15 of the invoice date.

Purchase Ledger
HMRC have not mandated the need to issue a Credit Note to deal with the PPD adjustment although in Opera 3 and Opera II this must take place to deal with the required update of the VAT Return. It will be necessary for the purchase ledger clerk to have an understanding of whether the supplier is expected to confirm the VAT Adjustment required via a Credit Note. This may cause operative issues as the user may wish to pay the invoice to take advantage of the PPD offered but is not aware of the VAT adjustment required. They will have to gain confirmation of the adjustment required and it’s Supplier Reference before raising the Purchase Credit Note in order to allocate and close down the transaction.

The calculation is the same as detailed in the Sales Ledger.
IMPORTANT:

From 1 April 2015, you will not be able to process transactions that generate discount transactions through the Authorise Cheques or Authorise BACS routines – if payments with discounts are to be made for Suppliers offering PPD, they must be processed through the Payments form in Purchase Processing.

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Opera 3 Debt Management

Opera 3 Debt Management – Now Available!

We are pleased to announce that Opera 3 v2.14 has now been released, containing brand new Debt Management functionality!

For more information on this excellent new enhancement please visit http://profile.co.uk/pegasus/debt-management.php

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