Are you getting the help you need, when you need it?

The current climate is challenging enough. Here are four reasons how Profile can help your organisation optimise technology and work efficiently.

Are you getting a fast enough response to your IT support queries? Are your IT and telephone systems helping you work efficiently during the Covid-19 pandemic and giving you the flexibility you need for home working? Are you sure you have the best system for your requirements?

Can your IT provider offer advice on the latest technology to help optimise your solutions, be it IT infrastructure, telecoms (VOIP), internet connections or network security?

2020 was a difficult year for all and 2021 looks set for the challenges to continue. Managing the safety of staff and colleagues, coping with lockdowns and working from home, all whilst trying to ensure your business continues to operate smoothly and efficiently, means you need confidence in your IT and communications infrastructure along with the support and advice you receive.

Perhaps now might be the time to consider Profile Technology Services Ltd as your preferred partner.

4 reasons to move to Profile:

Experienced and Dedicated Support
Our Support team offer a dedicated service with remote access to customer systems to assist quickly and securely. We will resolve your issues as efficiently as possible to keep your business operating. We can offer various levels of contracts to suit your needs – we can even offer ad hoc support if you require.

Value Added Consultancy
Combined with our Support team, you will assigned your own Account Manager to work with you to ensure you get the best advice. Whether that is for on-premise, hosted or cloud systems, we will offer options to help ensure your business has the best solution for working wherever you are. We are accredited partners in all the solutions we provide to offer the most up-to-date support and recommendations.

Security and Compliance
Working remotely means you should never compromise on security and you need to ensure your systems and data are protected. With a range of hardware and software options, we can offer solutions to give you the peace of mind you need.

A Working Partnership
As a total IT solutions provider, Profile will work in partnership with you to offer comprehensive solutions to help you optimise technology and drive growth for your organisation.

Contact us now to see how we can help you during lockdown and moving forwards on 08000 195101 or email us at sales@profile.co.uk

– The Profile Team

Don’t get caught out, Reverse Charge VAT is coming…

There are major changes to the way VAT is collected in the building and construction industry coming into effect on 1st March 2021

If you are not prepared, there could be serious consequences for your business. The reverse charge will affect building and construction services provided at the standard or reduced rates of VAT that also need to be reported under CIS. There are types of work that are unaffected by the legislative changes. To find out more about Reverse Charge VAT in Pegasus CIS & Opera 3, download the datasheet here.

To comply with Reverse Charge VAT, CIS users are required to install the latest version of CIS (v4.10), which contains new features to support the changes. You can read what new features are included to accommodate Reverse Charge VAT on our website. This important new version is already available so, if you are interested in discussing this vital upgrade, please contact your Account Manager by calling 08000 195101 or emailing sales@profile.co.uk

Opera 3 users who are affected by these legislative changes will also need to ensure their Opera system is compliant, even if they do not use Pegasus CIS. The functionality is already available in the software so please make sure you talk to us about options for training on the system configuration.

To discuss the installation of these upgrades, or to learn more about Reverse Charge VAT and the implications it will have for your business, please contact your Account Manager by calling 08000 195101 or emailing sales@profile.co.uk

– The Profile Team

Christmas Opening Hours 2020

Over the Christmas period you may need our Support services. Please see below our opening hours:

• Wednesday 23rd December 2020 – Open as normal
• Thursday 24th December 2020 – Head office & support lines open until 12:30pm
• Friday 25th December 2020 – CHRISTMAS DAY – Closed
• Monday 28th December 2020 – BANK HOLIDAY – Closed
• Tuesday 29th December 2020 – Limited support available 9am – 5:30pm
• Wednesday 30th December 2020 – Limited support available 9am – 5:30pm
• Thursday 31st December 2020 – Limited support available 9am – 5:30pm
• Friday 1st January 2021 – BANK HOLIDAY – Closed
• Monday 4th January 2021 – Open as normal

We will be available to call on the following numbers during 29th/30th/31st December:

• Pegasus Software Support: 0345 066 0099
• Hardware and Network Support: 0345 520 0099

You can also email support@profile.co.uk and we will get back to you as soon as possible.

– Merry Christmas from the Profile Team!

Is your organisation ready for Brexit?

See our Brexit page for more information from Pegasus about the legislative requirements and how Opera 3 can help.

With Brexit on the horizon on December 31st 2020, it’s key you understand as a business the changes that are upcoming and what your organisation must do to align with new Government legislations. On January 1st 2021, the transition period with the European Union (EU) will end and the United Kingdom (UK) will operate a full, external border which means that controls will be placed on the movement of goods between Great Britain (GB) and the EU. This will be similar to the rules that currently apply to movement of good with non-EU countries.

View our Brexit page in depth using the link below.

www.profile.co.uk/brexit

Here you’ll find documents that will help to keep you informed of the changes to customers who export and import with the EU. You’ll also be informed of what you need to do to fall in line with the changes expected to come into force, and of course any upcoming amendments to your Pegasus products.

– The Profile Team

Opera 3 SQL SE Job Costing available now!

Profile are delighted to announce that Pegasus has now released Job Costing on the Opera 3 SQL SE platform. Now is the perfect time to get yourself upgraded!

Pegasus state Opera 3 SQL SE is the plan for the future. Functionality will continue to be added to Opera 3 SQL SE as Pegasus continue to offer a product defined roadmap moving forward, so your organisation can continue to proceed with confidence. Opera 3 SQL SE combines the familiar look & feel of Opera 3 with additional optimised code and increased data capacity.

Businesses will also have the power to schedule tasks to perform in the background whilst they get on with their day-to-day, due to the SQL Server and the server-side processing it possesses. Alternatively, you even have the choice to run data intensive processes out of working hours.

If you would like to find out more about upgrading to Opera 3 SQL SE speak to your account manager or email us at sales@profile.co.uk.

– The Profile Team

Financial control has never been more crucial.

Financial control is critical to any business trying to reduce debt, control their cashflow and improve their long-term financial status – now more than ever. Being able to provide a transparent view of your complete financial position is essential to be able to define where your attention needs to be directed to address any issues.

Opera 3 Credit Management is the perfect way to consolidate all information required in one place for effective credit control. The Credit Management Centre uses real-time graphs and reports, so management can determine outstanding debts, high-risk customers and promised payments. These increased reporting capabilities can offer your organisation a complete view over your cashflow at all times. It is also includes a Debt Management feature that allows you to set up to 9 levels of debtor correspondence to safeguard your business from late payments.

Pegasus XRL and Power BI are just two of the solutions available for management reporting to provide the information to make informed decisions at this critical time. XRL creates dynamic links to the data in Opera 3 into Excel, giving real-time access to information in any part of the system. Power BI can produce custom dashboards with a personal interface specific to each user’s role within the organisation. These can also be shared amongst your employees easily online – a great addition for those working remotely.

With the power to drill-down into specific levels of your finances, proactive business decisions can be made during this critical time by reacting to real-time information provided using these tools.

Call us now on 08000 195 101 or email sales@profile.co.uk today to see how Profile can help you manage your company’s finances or even write bespoke reports to assist with your management reporting. Get in touch today to book your online demo.

– The Profile Team

Working From Home: The New Normal?

When does working from home because of Covid-19, change to working from home because it’s more effective? 50% of UK workers are expected to have the ability to work from home by the end of 2020, and organisations are reviewing practices to remain flexible and reactive in these ever-changing times. So what are you doing to ensure your organisation doesn’t get left behind?

Transforming your business digitally doesn’t require large expensive changes. Small incremental changes can be put in place to help improve your workforce’s productivity and efficiency and ultimately profitability. Collaboration Suites such as Microsoft Teams can bring wide-spread workforces together through the power of video conferencing, instant messaging and document sharing, all whilst being available on an array of devices allowing your teams to work from wherever they are.

Fears of breach of data and network security whilst working remotely can now be forgotten with the use of multi-factor authentication and also implementing key firewalls to prevent any hackers. Many businesses are also looking to the future and using a hosted network to provide a solution with increased flexibility and adaptability. Hosted servers allow you access anywhere, anytime – perfect for organisations operating remotely.

If you would like to find out more about how Profile can assist your business working remotely, speak to your account manager or email us at sales@profile.co.uk.

– The Profile Team

Are you getting the most out of your Pegasus Opera 3 software?

Are you getting the most out of your Pegasus Opera 3 system? Has the new working world impacted the support you’re receiving? Or have you been working from home and found yourself struggling with stable remote access to Opera 3?

Ensuring you have the best support for your Pegasus Opera 3 system, with an established support service that won’t let you down in critical situations, must be a high priority for all Pegasus customers. When it comes to Pegasus, Profile Technology Services Ltd is the best in the country. We have a leading team of support experts, project managers and developers awarded Pegasus Partner of the Year for a second year running, highlighting the continuous great service we provide.

Why should you take our word for it when we have our industry awards and happy customers to do it for us? Our customers have given us some great testimonials which you can see on our website. You can read what they have to say about us here! We have customers of all different sizes across multiple industries, with different solutions and support contracts to suit any business’ needs.

Hosted Services

Profile is a complete IT Solution provider excelling in hardware and software solutions to help futureproof your business. As organisations look to prepare for the future, many are moving towards hosted/cloud based solutions as they look to simplify their business infrastructure and manage costs. Not only will users be able to access the server from any location, which is critical given the number of people currently working from home, businesses will also benefit from improved security and online backups put in place to ensure your data remains safe at all times.

Visit our website to read in-depth about what Profile can offer your business, call us on 08000 195101 or email us at sales@profile.co.uk to chat with an Account Manager or organise a free review meeting.

– The Profile Team

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Improving Cashflow Control

Is your business part of the 60% of SME’s that experience late customer payments? Then you’ll understand that cashflow is the key to scaling as a business whilst also surviving through difficult times. Late payments can crumble any organisation, it’s imperative you have complete control of your finances.

Opera 3 Credit Management is the perfect way to consolidate all information required in one place for effective credit control. The Credit Management Centre provides a holistic view of your company’s overall financial status through the use of real-time graphs. You are also be able to export reports of who owes you what and when they owe it straight into Excel. These increased reporting abilities allow you to focus your attentions to managing your debt.

The Debt Management feature allows you to create nine levels of debtor letters, ensuring that customer’s late payments are kept on top of at all times. The correct choice of message is sent to the customer based on the level they are placed at. You can also group customers into defined management groups and assign activities to users to prioritise which debts to chase with a diary to schedule tasks. This module is key to making sure your business has a strong cashflow by helping you get paid faster.

Call us now on 08000 195 101 or email sales@profile.co.uk today to see how Profile can help manage your company’s finances.

– The Profile Team

Say Hello To Paperless!

Have you been working from home and realised that the important document you needed was filed away in the office? Profile offers a solution to maintain organisation at all times, whilst being able to access documents from anywhere and share information throughout the company.

Opera 3 Document Manager ensures your business remains organised at all times. Important documents can be captured and indexed either manually or by barcode, against Opera 3 accounts, stock items, staff records or transactions, meaning key documents can be found from specific places easily. This cost-effective solution saves valuable time and human error from misplacing key documents, whilst allowing key leaders to implement security levels all the way down to individual data levels. You can find confidence in knowing your business’ information will only be seen by those you wish.

With the current global situation highlighting the importance of your business being able to operate remotely and on the go, Opera 3 Document Manager can help ease your workforce’s transition to working mobile. All documents stored can be easily accessed wherever you are, using the easy-to-use retrieval software. On top of this, you’ll also be able to report on all stored documents by date or user range and have all documents stored in one central location.

Call us now on 08000 195 101 or email sales@profile.co.uk today to see how Profile can help ensure you’re ready to work on the go.

– The Profile Team

Temperature Checking Made Easy!

As we move to life after lockdown, our usual way of living won’t return for a sustained period of time. With the virus still lingering, businesses of all types across the globe must look to implement measures to avoid infection spreading amongst their workforces.

Here at Profile, we have a wide array of thermal scanners to make it accessible for all types of businesses to equip their premises with one. Ultimately, being able to check every individual entering your workplace on a daily-basis should limit Covid-19 entering your place of work. Meanwhile, these thermal scanners will also save invaluable time to your business, as the need for manual testing won’t be required. The scanners versatility is highlighted by their ability to be mounted on a wall, a tripod or handheld.

Profile also offers a wide variety of signage and Covid-19 safety equipment to remind those entering your areas of work of the measures in place to keep everyone safe for social distancing and prevention strategies.

Call us now on 08000 195 101 or email sales@profile.co.uk today to see how Profile can help ensure your workplace is safe for your return to work.

– The Profile Team