@Profile Enterprise Solutions Newsletter Christmas 2017
It’s Christmas (nearly) and there’s no better time to reflect on the year 2017 than right now! If you’ve been reading the @Profile quarterly newsletters (if not you could be on Santa’s naughty list) then you’ll know we’ve shared a lot of key information and kept you informed on the latest updates & changes and even shared some insights from our Profile Engineers. In this edition of @Profile we will be recapping the most important news with links to anything you may have missed from our communication & our newsletters from 2017, and will also be informing you of our Christmas opening times, including when our Systemcare Support will be available during the festive break. Let’s dive right in!
2017 – A Year in Review
2017 has been a great year for us here at Profile and we all hope that all of our customers have had great a year too, but lets see if you can cast your minds back to our March newsletter where we challenged you all to “Go Green in 2017” with paperless solutions for your documents and payslips, updated you all about the latest in the governments plans to “Make Tax Digital”, and offered you a chance to discover what’s new in Microsoft Dynamics NAV 2017. The newsletter also advertised our Zetadocs “How to to become paperless and achieve a fast ROI” seminar, which can be viewed in full by clicking here.
In July we promised you all “Safe and Secure Summer Holidays”, due to a rise in high-profile hacks, server failures and ransomware attacks, Profile took the initiative to offer our customers free of charge hardware audits to ensure that you were protected and safe from anything that could go wrong with your system. We also offered loads of free security advice for protection against ransomware, and a plethora of other things that you could do in your business to make sure your defences, backups and disaster recovery were up to scratch. In July we also met one of our Profile Engineers Perry Quigg, Perry had a lot to say about the importance of a good backup in any system. Finally, any of our customers still running Exchange Server 2007 or Windows Vista were informed that those products would no longer be supported, so it’s time to upgrade!
September was all about new legislative changes and ensuring that our customers “Don’t Get Leaved Behind” (it was also a great time for bad puns!), it gave us an opportunity to share in more detail all that we know about the General Data Protection Regulation legislation with a really handy “Who, What, When and Why” guide that broke GDPR down for easy digestion. We also announced that mainstream support for Microsoft Dynamics NAV 2013 R2 was ending in January 2018, joining NAV 2009 R2, for which support ended in 2015. Finally, we introduced our partner Halo Corporate Finance as a way to split the cost of your orders and finance our products.
We hope you’ve enjoyed reading our @Profile newsletters, learned a lot from the information we have shared and have taken advantage of some of the offers we made available. If anything in this recap catches your eye, feel free to contact your Account Manager or call us on 01442 236311.
Christmas Opening Times
Over the Christmas period you may need our support, please see below our opening hours over the Christmas period.
Friday 22nd December 2017 – Head office & support lines open until 12:30pm
Monday 25th December 2017 – CHRISTMAS DAY – Closed
Tuesday 26th December 2017 – BOXING DAY – Closed
Wednesday 27th December 2017 – Limited support available 9am – 5:30pm
Thursday 28th December 2017 – Limited support available 9am – 5:30pm
Friday 29th December 2017 – Limited support available 9am – 5:30pm
Monday 1st January 2018 – BANK HOLIDAY – Closed
Tuesday 2nd January 2018 – Open as normal
We will be available to call on the following numbers during 27th/28th/29th December
Dynamics NAV Support: 08455 200088
Hardware and Network Support: 08455 200099
You can also email support@profile.co.uk or navsupport@profile.co.uk and we will get back to you as soon as possible
– Merry Christmas from the Profile team!